Frequently Asked Questions

General Topics
Why isn't the site free for everybody?
How can I unsubscribe from the EPS News Letter?
Why don't I get any e-mail although I have subscribed months ago?

Joining the EPS
How can I join the European Palm Society?
Can I join the EPS although I do not live in Europe?
What forms of payment do you accept?
How long must I wait to get access to the members area?

Membership
Will you autorenew my membership?
How can I extend my membership?

Chamaerops Magazine
Can I get Chamaerops without becoming a member?
Do you publish articles written by non-members?
Do you publish articles written by members?

Shop
Is my credit card data and personal information secure?
How long does it take you to send my ordered items?
What forms of payment do you accept?
Can I return items?

Links
Can anybody add a link?
How long will it take until a new link is indexed?
What kind of links do you publish?

 

General Topics:

Why isn't the whole site free for everybody?
To keep the site spam free. And we want offer our members a high quality website.

How can I unsubscribe from the EPS News Letter?
Please go to http://www.palmsociety.org/public/english/unsubscribe.shtml and enter the e-mail address you would like to unsubscribe.

Why don't I get any News Letter although I have subscribed weeks ago?
We do not send out news letters regularly but when we have something new or interesting to announce.

Joining the EPS:

How can I join the European Palm Society?
You can join the EPS on our website at http://www.palmsociety.org/join/english1.shtml

Can I join the EPS although I do not live in Europe?
Yes.

What forms of payment do you accept?
Credit Cards: Visa, Mastercard (Eurocard), American Express.

How long must I wait to get access to the members area?
You will get instant access.

Membership:

Will you autorenew my membership?
No. We do not autorenew membership.

How can I extend my membership?
When your membership expires you will be notified by e-mail. You can then join again through our website. You can select membership for more than one year so you don't have to renew every year plus you get a discount.

Chamaerops Magazine:

Can I get Chamaerops without becoming a member?
Yes. You can buy it in our shop.

Do you publish articles written by non-members?
Yes, we would take articles from non-members.

Do you publish articles written by members?
Yes. We strongly encourage our members to write articles and share their knowledge with other members. Please contact us.

Shop:

Is my credit card data and personal information secure?
Yes. We do not store any personal data on the server. All transactions are encrypted through our Secure Server.

How long does it take you to send my ordered items?
Please allow up to two weeks for your order to be processed.

What forms of payment do you accept?
Credit Cards: Visa, Mastercard (Eurocard), American Express.

Can I return items?
Only when items are damaged or not what you have ordered. To keep costs down we can not offer a general money back guaranty.

Links:

Can anybody add a link?
Yes.

How long will it take until a new link is indexed?
4 to 8 weeks.

What kind of links do you publish?
Anything that is related to palm trees.

 

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  18-10-17 - 22:15GMT
 What's New?
 New palm book
 Date: 24-05-2004

An Encyclopedia of Cultivated Palms
by Robert Lee Riffle, Paul Craft.
 New: Issue 48
 Date: 24-05-2004
Chamaerops 48
has been published in the Members Area.
 Archive complete!
 Date: 03-12-2002
All Chamaerops issues can now be found in the archive: More than 350 articles are on-line!
 Issues 13 to 16
 Date: 28-08-2002
Chamaerops mags 13, 14, 15 and 16 have been added to the members area. More than 250 articles are now online!
 42 as free pdf-file
 Date: 05-08-2002
Free Download! Chamaerops No. 42 can be downloaded for free to intruduce the new layout and size to our visitors
 Issues 17 to 20
 Date: 23-07-2002
Chamaerops mags 17, 18, 19 and 20 have been added to the members area. Now 218 articles online!
 Book List
 Date: 28-05-2001
Take a look at our brand new Book List edited by Carolyn Strudwick
 New Book
 Date: 25-01-2001
'Palmen in Mitteleuropa'
by Mario Stähler
This german book tells you all about how to cultivate your palms in Central Europe. more...